Cross-cultural conflicts: definition, types, ways of dealing with and avoiding

1.

Cross-cultural conflicts: definition, types, ways of dealing with
and avoiding.
• Intercultural Communication Ethics.
• Intercultural Communication and Consulting.
Performed by
Zlobinov A., Revazian A.

2.

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Cross-cultural conflict
Cultural
differences

3. The root causes of cross-cultural conflict

Cross-cultural conflicts come from the
instinctive friend-or-foe identification of peoples
belonging different groups
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4.

Types of cross-cultural conflicts
A sof conflict is kept private
and invisible
A hard conflict incites social
reactions
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5.

Intercultural Communication Ethics
Intercultural
communication
ethics
incorporates learning about practices that
enable constructive conversation in a world of
cultural difference
Five-phase ethical decisionmaking model:
1.Problem recognition
2.Information search
3.Construction of alternatives
4.Decision making choice
5.Implementation
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6. Why do we need intercultural consultants?

Transnational
Business
Business
Consulting
Intercultural
Communication Ethics
A consultant is a professional who provides expert advice in a
particular area such as management, education, accountancy,
human resources, marketing (and public relations), finance or
any of many other specialized fields.
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7.

The strategy of development of transnational
company
1. Teach highly skilled local
workers Create good
workplaces
3.Сrush competitors!
4.Prosperity
2. Create good
workplaces
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8. Intercultural consulting in science

Why are Japanese laughing
at me?! I want to go home!
Why does this women
is so slow?
In Japan the woman's social level differs from European standards of gender equality.
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9. Intercultural communication and consulting. Conclusions.

consultant
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