Support Services at a Mobility Hub

1.

Mobility Hub Concept ART

2.

Support Services at a Mobility Hub
• DART Mart Activities
• Tap Card Issuance
• Funds Reloading
• Program Qualification (Discount Tap Card, Assurance
Wireless)
• Customer Service
• MMS Activities
• Rider Training
• Qualification Process
• HR Activities
• Satellite hiring / Interview process
• Application form completion / Submission
• Other Activities
Digital Literacy training
Field training for DART staff
Satellite public service locations for service area cities
Hiring Fairs
Ambassador activities (local schools)
Public engagement events
• Rider Utilities
• Air-conditioned waiting space
• Trip planning/status tools
• GoLink Booking
• TVM / Funds Loading (Tap + GoPass)
• Food/Drink Vending
• Local Library Services
• Package Delivery / Amazon Lockers
• Recreational facilities (basketball / soccer)
• Vehicle charging stations
• Bikeshare
• Device / Phone Charging station
• Wifi
• Drinking Fountain + Water Fill station

3.

Landscape/zoom out view
1. Train Tracks + signage
2. Mobility hub Building
3. Bike rack/check out area
4. food/goods pick-up Lockers
5. Sports Court
6. Parking Spots
5
1
4
3
2
6

4.

5.

Zoom In View – Mobility hub
A. Training Room
B. Computer/Point of Sale + Printer
C. Kiosks
D. Digital Arrivals Board for Bus/Train
E. Waiting Area (Seats w/ Arm-rests
F. Book Shelf/Library
G. Food/Drink Vending Machine
H. Digital Screen for booking services
ALSO (not pictured) – Drinking Fountain/Water Bottle filler
A
B
F
D
G
C
E
H
D

6.

1. Train Tracks + signage
2. Mobility hub Building
3. Bike rack/check out area
4. food/goods pick-up Lockers
5. Sports Court
5. Parking Spots
5
3
6

7.

Zoom In View – Mobility hub
A. Training Room
B. Computer/Point of Sale + Printer
C. Kiosks
D. Digital Arrivals Board for Bus/Train
A
C
E. Waiting Area (Seats w/ Arm-rests)
F. Book Shelf/Library
G. Food/Drink Vending Machine
H. Digital Screen for booking services
ALSO (not pictured) – Drinking Fountain/Water Bottle filler
D
B
F
E
G
H
I/not
shown