Outreach strategy workshop

1.

OUTREACH STRATEGY WORKSHOP
THE ISSUE
65% of refugees in Moldova live in hosted or rented accommodation, 26% in reception or
transit centres and 4% in refugee accommodation centres (RACs). As of December 2022,
there are 67 open RACs registered and authorised by the government, yet other locations
exist where groups of refugees are residing, possibly hosted by religious, community or other
groups or self-settled.
There are still large information gaps regarding the number, profile and location of refugees
from Ukraine in Moldova living in the local host community, which prevents child protection
actors from fully understanding the situation and their needs. Most refugees from Ukraine are
living with relatives or in rented accommodations. According to data provided by UNHCR the
majority live in Chisinau, Balti and districts along the borders with Ukraine and Romania.
Refugees living in host communities are not requested to inform local authorities, and there is
therefore a high number of refugee children and families living in the territory of Moldova not
known to the system. According to a recent REACH Area-Based Assessment (ABA) in
Chisinau and Stefan Voda, none of the households’ respondents knew how to access CP,
GBV and MHPSS services; and 37% do not plan to integrate in the host community.
Social workers employed by the SAD are present in the municipal hall of each village, town,
or city, and are responsible for assisting all (refugee and host community) vulnerable families
in their geographical area. However, they are overwhelmed by the workload and, especially
in urban areas, they are reluctant to conduct home visit and assessment because of both the
lack of funds and time.
Therefore, refugee children and caregivers living in homes in host community are considered
to be at higher risk because they are not known to local authorities and often are not reached
by service providers.
According to a recent REACH Area-Based Assessment (ABA) in Chisinau and Stefan Voda,
59% refugee households receive information on humanitarian aid by social media, 41%
through friends, relatives and neighbours and 27% by attending to community meetings.
OBJECTIVES OF THE WORKSHOP
Plan International Moldova, together with its implementing partners, is organising an outreach
strategy workshop aiming at:
1. Sharing learnings from previous experiences and from a year of the response in
Moldova
2. Identify successful strategies to reach out and involve refugees from Ukraine in project
activities
3. Develop a contextualised outreach strategy
4. Agree on next steps
Page 1 of 4

2.

LOGISTICS
Date: 5th May
Time: 9.15 am – 5.00 pm (1h lunch break)
Location: Jazz Hotel
Participants: CCF, CNPAC, Moldova Project, Moldova for Peace, Amici dei Bambini, Union,
Stimul, La Strada, GenderDoc, Ave Copiii (Project managers, CP officers, Education officers,
Directors, Facilitators, Social workers, Community workers/volunteers)
PROPOSED AGENDA
Time
Topic
9.15 –
9.30
9.30 –
9.45
9.45 –
10.00
10.00 –
10.20
Description
Welcome and Attendance list
Registration
Breaking the ice Game to get to
know each other
Objectives
of
the workshop
Background & Presentation
of
Analysis
findings from:
• Partners
• REACH
• Protection
Monitoring
• FGDs
• Temporary
Protection
10.20 – Discussion and Open discussion
11.05
reflection
Responsible
Objectives
PIM/Aysegul
PIM/?
PIM/Dominique
PIM/Ilenia and
Stavros
Note
taker:
Aysegul
ALL
Facilitation:
Aysegul
and
Ilenia
Note
Menno
11.05 – Coffee Break
11.20
11.20 – Market walk
12.40
taker:
Lessons
Learnt UNICEF
from
other UNHCR
responses
Teachers
Association
Ilenia+Stavros
(Turkey
and
Greece)
Dominique
(Lebanon)
12.40 – Discussion and Reflect
on ALL
13.10
Reflection
presentation from Facilitation:
market walk
Aysegul
and
Menno
Understand data
Understand
what the needs
of children and
adolescents are
Understand the
impact
of
temporary
protection
SWOT analysis
(strengths,
weaknesses,
opportunities,
threats)
Identify gaps in
information and
available data
Learn from other
experiences
Reflect on what
could
be
adapted to the
Moldova context
Page 2 of 4

3.

Note
Ilenia
13.10 – Lunch
14.10
14.10 – Analysing
Group work (4)
15.00
obstacles and
finding solutions
pt. 1
taker:
ALL
Dominique,
Aysegul,
Menno, Ilenia
and
Stavros
available
to
support
15.00 – Analysing
15.25
obstacles and
finding solutions
pt. 2
Identify solutions
to reach out and
involve refugees
from Ukraine
Reflect
on
resources
(information,
data,
communication
channels, etc.)
already available
Reflect
and
identify gaps
Reflect
on
contextualisation
Questions:
Group 1: What are the
communication
channels you are aware
of? How can these be
used for your purpose?
How can these be
strengthened?
Group 2&4: What is the
environment that needs
to
be
created
to
encourage
participation?
Think
holistically!
Group 3: Imagine you
are doing a needs
assessment. What are
the information that you
already have? What are
the information you
would need to collect to
have
a
clear
understanding of how
your strategy needs to
be developed?
ALL
Question:
Has
your
Dominique,
discussion/analysis
Aysegul,
taken into consideration
Menno, Ilenia the differences between
and
Stavros urban
and
rural
Page 3 of 4

4.

available
support
15.25 – Plenary
16.25
16.25 – Coffee Break
16.40
16.40 – Next Steps
17.10
17.10 – Wrap up
17.20
to contexts, or would you
need
to
further
contextualise it to make
it successful in both
settings? Explain what
elements you have
taken into consideration
and how you would
contextualise it.
Each group has ALL
10 minutes to
present (40 min Note
taker:
+20 Q&A)
Stavros
Agree on the way ALL
forward
and
support needed
Facilitation:
Ilenia
and
Stavros
Identify
action
points for each
stakeholder
Identify support
needed from PI
Note
taker: Questions
Dominique
1. What
are
highlights
you
are taking with
you?
2. How do you
think
Plan
International can
support you?
PIM/Dominique
Page 4 of 4