Операция AAI 2024 “Спасение пациентов в Казахстане”

1.

AAI 2024
Operation “Saving the patients in Kazakhstan”
ROPU RCV

2.

Troubleshooting team
Karina Baizhanova
Supply Chain & Logistics Manager
Working in Boehringer Ingelheim Kazakhstan since June
2021.
“What have you done today for the better tomorrow.”
Karina Baizhanova
Supply Chain & Logistics
Manager
T +7 701 111 74 57
E karina.baizhanova@
boehringer-ingelheim.com

3.

Troubleshooting team
Anastassiya Bykova
Order Management & Warehouse Specialist
Working in Boehringer Ingelheim Kazakhstan since April
2022.
“Make impossible – possible”
Anastassiya Bykova
Order Management &
Warehouse Specialist
T +7 701 364 02 43
E anastassiya.bykova@
boehringer-ingelheim.com

4.

Troubleshooting team
Altynay Mukhiyeva
Quality Manager
Working in Boehringer Ingelheim Kazakhstan since 2012.
“A good start is half the battle”
Altynay Mukhiyeva
Quality Manager
T +7 701 763 76 74
E altynay.mukhiyeva@
boehringer-ingelheim.com

5.

Troubleshooting team
Gulmida Nuruzova
Supply Chain Specialist
Working in Boehringer Ingelheim Kazakhstan since June
2022.
“What does not kill us make us stronger”
Gulmida Nuruzova
Supply Chain Specialist
T +7 701 218 97 47
E gulmida.nuruzova@
boehringer-ingelheim.com

6.

Links to sections
01
02
Everything was
…..and it should
fine…..
have been even
03
better.
04
We were in the
……when it
process….
happened.
05
13
But we passed the
…..because we are
challenges…..
the team.

7.

Boehringer
Ingelheim in
Kazakhstan
2007
63
150%
10
Business starting
Employees
Sales growth over
In TOP pharma
the past 5 years
companies in
Kazakhstan
“Individually, we are one drop. Together, we are an ocean.”
Ryunosuke Satoro

8.

Finance &
Administration
Department
Supply Chain
& Logistics in
Kazakhstan
↑ 2,3 M packs
sold to customers per year
↑ 1200 pallets
shipped to wholesalers per year
↑ 18 trucks
from RCV crossed the border of Kazakhstan
per year

9.

SCM: 3PL Changing Plan
Monthly status

10.

SCM: 3PL Changing Timeline
06/23
09/23
11/23
TAPA Inspection
Pharmaceutical License
Local GDP Inspection
Negotiations with the new
First payment to the new 3PL
Temporary Customs WHS
3PL
Agreement signing
Agreements review
First Arrival from RCV
05/23
06-08/23
10/23
Global Quality Audit
Sourcing procedure
Goods Transfer to new 3PL
Negotiations with the new
Agreements review
Service Agreement signing
3PL
Lease Agreement signing
Quality Agreement signing
Local Quality checking

11.

Sourcing: 3PL Selection (criteria)
Criterion 1
Criterion 2
Criterion 3
Criterion 4
Manual Interface
Serialization & Aggregation
Quality
Capacity
Critical criteria
Critical criteria
Critical criteria
Critical criteria
Criterion 5
Full service of logistics
Non-Critical criteria

12.

SCM: Goods Transfer Plan
(to the new 3PL)
October 2023

13.

“GBS UnITed” in RCV
countries
“Serialization & Aggregation”
in Kazakhstan

14.

Level of complexity and responsobility
SCM Projects – Increasing Complexity
1 level
3 level
2 level
• 3PL Business continuity in
• 3PL Changing Project in
• 3PL Changing Project in
Kazakhstan
Kazakhstan
Kazakhstan
• GBS UnITed RCV Project
• GBS UnITed RCV Project
• GBS UnITed RCV Project
• Serialization &
• Serialization &
• Serialization &
Aggregation Project
Aggregation Project
(Marking of medicines) in
Aggregation Project
(Marking of medicines) in
Kazakhstan
(Marking of medicines) in
Kazakhstan
Kazakhstan

15.

SCM: Workload
2022
2023
Q1
Serialization & Aggregation (local project)
GBS UnITed (RCV project)
3PL Changing (local project)
3PL Business continuity (operation)
Daily operation
Q2
Q3
Q4
Q1
Q2

16.

Accountability
We created the environment for
fast decisions
We collaborated by
communicating openly, sharing
ideas and leveraging
knowledge
We demonstrate passion,
respect, trust and empathy
“The only limit to our realization of tomorrow will be our doubts of today.”
Franklin D. Roosevelt

17.

Agility
We quickly mobilized people to
help us succeed
We speed up our responses to
changing circumstances
We quickly mobilized people to help us succeed (Agility).
We step out of our comfort
zone by testing new behaviors
and by adopting new attitudes
“In the middle of every difficulty lies opportunity.”
Albert Einstein

18.

Intrapreneurship
We enabled ourselves to spot
new ideas and better ways of
doing things
We did the best to deliver as
promised and on time with the
required quality
We kept ourselves up to date
about the needs of our
customers and patients
“If everyone is moving forward together, then success takes care of itself.”
Henry Ford

19.

Accountability
Transforming
lives for
generations
Agility
Intrapreneurship