Amazon Culture Guide

1.

AMAZON
We value:
• The Builder: You don't just
identify problems; you
invent solutions.
• The Owner: You act like a
business owner. You see a
broken process, you fix it.
You don't pass the buck.
• The Resilient: We celebrate
celebrate failures. Not
incompetence, but failed
experiments that taught us
something new. If you
aren't failing, you aren't
innovating enough .
• The Frugal: We accomplish
accomplish more with less.
Constraints breed
resourcefulness and
innovation.
CULTURE
GUIDE
OUR MISSION
"To be Earth's most customer-centric company."
LEADERSHIP PRINCIPLES
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THE IDEAL AMAZONIAN
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2.

HOW WE WORK
Working Hours
Core hours are 9 AM – 6 PM, but workers can choose any
convinient schedule. Teams coordinate collaboration windows
while empowering individuals to manage schedules. Results
matter.
Flextime & Remote Work
Amazon supports hybrid work with flexible arrangements. Many
roles offer telecommuting with technology for effective
collaboration.
Work Environment
Dress Code
Smart casual — jeans, casual shirts, comfortable footwear. No formal
Fast-paced, data-driven, and innovation-focused. We embrace
requirements; use judgment for client meetings.
"Day 1" — every day is an opportunity to reinvent.Avoid
Office Space
discussing salary comparisons, political opinions, or office gossip
Open-floor plans for collaboration with quiet zones for deep work.
during work hours. We are inclusive and focused on objectives
Ergonomic setups, personal items welcome. Window offices for team
needs, not seniority.Small kiosks with bananas, apples, and quick
snacks are found in most buildings to keep energy high
"It's always Day 1. Approach every day with the energy and curiosity of a startup."

3.

GROW WITH US
Training & Development
Amazon invests heavily in growth: Amazon Technical Academy,
Career Choice (prepaid tuition), Machine Learning University, AWS
Certifications, mentorship, and leadership development tracks.Amazon
pre-pays 95% of tuition for courses related to in-demand fields,
regardless of whether those skills are relevant to a career at Amazon
Perks & Benefits
Competitive salary, comprehensive health insurance, 401(k) matching,
employee stock units (RSUs), generous parental leave, and mental
health support programs.
On-Site Facilities
Fully stocked kitchens, on-site fitness centers, relaxation rooms,
Compensation Philosophy
mother's rooms, bike storage, and EV charging. Select locations offer
daycare and dry-cleaning services.
Unique Perks
Employee discount on Amazon.com, priority Prime access, relocation
assistance, and the "Door Desk" tradition celebrating our frugal roots.
We pay competitively to attract and retain the best. Total
compensation includes base salary, sign-on bonuses, and stock
vesting. We benchmark against the market to ensure fairness
and transparency.

4.

THE AMAZON WAY
How We Interact
R espectful, direct, and data-driven. Feedback is a gift.
Communication Norms
The "No PowerPoint" Rule. We write six-page narrative memos for
meetings. S ilent "study hall" reading, then debate.
The "Disagree and Commit" Norm:We don't require consensus. We
require debate. You are expected to respectfully challenge decisions
when you disagree
Working with Managers
Managers are "P layer-Coaches " — leading by doing.
OUR PR OMIS E
Engaging Leadership
S enior leaders accessible via town halls and AMAs.
"It's always Day 1 at Amazon. Every day is an opportunity to make
a difference for our customers."
Compliance & Housekeeping
E qual opportunity employer. Annual ethics training required.
WELCOME TO AMAZON • IT'S ALWAYS DAY 1