What Is Strategic Management?

1. What Is Strategic Management?

Business strategy is the analysis, decisions,
and actions taken by a firm in order to create
sustainable competitive advantage
• Competitive advantage means in the minds of customers,
our product/services satisfy needs better than the available
alternatives
• Core competencies are the source of competitive advantage;
they are things the firm does to create distinction in the
minds of its customers
• Competitive advantage is measured by superior profits
Strategy is how the firm generates profits
by creating value for the marketplace

2. Systems Model of the Firm

Inputs
Suppliers
Materials
Employees
Equipment
Facilities
Money
Firm
Resources
Capabilities
Competencies
Outputs
Customers
Products
Services
Support
Returns
Costs
Profits

3.

Market
Value
Consumer
Surplus
Price
Profit
Cost
Supplier
Incentive

4. What Isn’t Strategic Management?

• Business Model
• Operational Effectiveness
• Custodial Management
Two fundamental elements of strategy
• Strategy is about distinction: being different
from rivals – performing different activities or
performing similar activities in different ways.
• Strategy is about change: adapting to continual
change in the external and internal environment

5. Strategy is an Integrating Process

Firm:
Resources
Capabilities
Competencies
Experience
Knowledge
History
Stakeholders
Shareholders
Customers
Employees
Suppliers
Community
Environment
Economy
Community
Laws/Regulations
Culture/Tradition
Technology
Physical

6. Strategy is an Integrating Process

Corporate Level
Business Level
Functional Level
Diversification
International
Generic Strategy
Competitive Strategy
Marketing
Operations
Finance
….

7. Deliberate Strategy Process

Vision
Mission
Values
SWOT
Analysis
Strategic
Objectives
Strategic
Plan
Strategic
Implementation
Strategic
Control
Strategic
Learning
Strategic
Change

8. Strategy Process

Scan
Monitor
Feedforward
Informational Controls
Market/Customers
Products/Services
Strategy
Strategic
Plan
Feedback
Behavioral Controls
Returns
Goals
Continuously monitored
Continuously Reviewed
Inputs
Resources
Capabilities
Competencies
Outputs

9. Emergent Strategy Process

Vision
Mission
Values
Environmental
Developments
Strategic Opportunities
Strategic Initiatives
Strategic Learning
Strategic Change
Organizational
Potential

10.

Deliberate
Strategy
Emergent
Strategy
Unimplemented
Unsuccessful
Realized
Strategy
Planning
Stability
Adapting
Flexibility

11. Vision Statements

Massively inspiring
Overarching
Long-term
Driven by and evokes passion
Fundamental statement of the
organization’s
– Values
– Aspiration
– Goals

12. Mission Statements

• Purpose of the company
• Basis of competition and
competitive advantages
• More specific than vision
• Focused on the means
by which the firm will
compete

13. Values Statement

• Statement of ethical
priorities
• Guidelines for norms
and decision making
• Standards of behavior
and practices
• Basis for moral courage

14. Strategic Objectives

• Operationalize the
mission statement
• SMART(S)
• Indicates strategic
intent – BHAG
• Strategic v Financial
• Long-term v short-term
S
stretch

15. Hierarchy of Goals

Values Statement