Leadership. What makes a leader

1. Leadership

Daniil Marusin
[email protected]

2. What makes a leader? (1)

• Intelligence?
• Technical skills?
• The most important attribute of an effective leader is
emotional intelligence
• The other attributes, although they still matter, are
more of a prerequisite. Having a high degree of
emotional intelligence is what will make you a good
leader

3. What makes a leader? (2)

• Large global companies has developed what is known
as a competency model
• Competency models are developed by psychologist in
order to help identify, train, and promote talented
employees within a company

4. What makes a leader? (3)

• Three groups of leaders’ personal capabilities :
1. Technical Skills - accounting and business planning
2. Cognitive Ability - analytical reasoning
3. Demonstrating Emotional Intelligence - being able to
work with others and effectively lead change
• These three groups relate to excellent performance, and
emotional intelligence

5. Five components of emotional intelligence at work

• 1. Self Awareness
• 2. Self-Regulation
• 3. Motivation
• 4. Empathy
• 5. Social Skills

6. Self-awareness

• A self aware person will not be overly pessimistic or
optimistic, but will be more of a realist. Basically a self
aware person will be honest about themselves and
honest with others.
Self-awareness
Definition
Hallmarks
The ability to
recognize and
understand moods,
emotions, and
drives, as well as
their effect on
assessment others
Self confidence
Realistic selfassessment
Self-deprecating
sense of humor

7. Self-regulation

• An individual that self-regulates will not y off the
handle when an employee makes a big mistake or does
not meet expectations.
Self-regulation
Definition
Hallmarks
The ability to control or
redirect disruptive
impulses and moods
Trustworthiness and
integrity
The comfort with ambiguity
Propensity to suspend
judgment- to think
before acting
Openness to change

8. Motivation (1)

• Motivation is one of the most important traits of an
effective leader.
• Motivated people are also optimistic when faced
with adversity.
Definition
Motivation A passion to work for reasons that
go beyond money or status
The propensity to pursue goals
failure with energy and
persistence
Hallmarks
Strong drive to achieve
Optimism, even in the face of
failure
Organizational commitment

9. Empathy (1)

• Empathy is important for three main reasons:
1. The increasing use of teams
2. The rapid pace of globalization
3. The growing need to retain talent
• The leader of a team must be able to understand the
emotions of all of the team members in order to help
lead them to a consensus decision or to use each
member in the best way possible to complete the
project.

10. Empathy (2)

c
Definition
Hallmarks
Empathy
The ability to understand the
emotional makeup of other
people
Expertise in building and
retaining talent
Skill in treating people according Cross-cultural sensitivity
to their emotional reactions
Service to clients and
customers

11. Empathy (3)

• With the increasing globalization of the economy it is
important to use empathy when dealing with
colleagues or clients of other cultures
• Retaining talent in an organization is another way
empathy can help you. By using empathy in your
mentoring and coaching techniques you can really
connect with your employees.

12. Social skill (1)

• Having social skills does not just mean being
nice and agreeable, but in the context of
emotional intelligence it is the ability to use
these skills to an end.
• If there is animosity between you and a
colleague or employee chances are they will try
and ght your suggestions and/or ideas.

13. Social skill (2)

Social skill
Definition
Hallmarks
Pro ciency in managing
relationships and building
networks
Effectiveness in leading change
An ability to nd common
ground and build rapport
Persuasiveness
Expertise in building and leading
teams

14. Social skill (3)

• Also by managing your business relationships
positively you will be more likely to know where
to go when you need help and that person will be
more likely to assist you
• These business relationships should not be
limited to just your immediate department or
closely related contacts

15. Can emotional intelligence be learned?

• Although some people naturally have many of
the traits of an emotionally intelligent leader
that doesn’t mean that these traits can not be
learned. It takes a lot of work to become more
self aware, empathetic, or any of the other
components of an emotional intelligence leader.

16. Narcissistic leaders: The incredible Pros, the inevitable Cons

• Narcissistic leaders are good in that they are
visionaries that can lead their employees through
times of change. They also are not afraid to take
risks in order to get the job done. These traits
could benefit a company, but they could also
cause damage if the narcissist does not have a
realistic vision of where the company should go

17. Pros of Narcissism

• Great Vision – Narcissistic leaders are gifted
with being able to see what could be, not just
what is.
• Scores of Followers – Being a visionary doesn’t
get you very far unless you have people who
believe in your vision and want to see it realized.

18. Cons of Narcissism(1)

• Sensitive Criticism – This causes emotion in
general.
• Poor Listeners – Being overly sensitive to
criticism can cause a leader to not really listen to
the person trying to give them constructive
criticism.

19. Cons of Narcissism(2)

• Lack of empathy –deciding to move a the
company might cause some leaders stress, but
for or downsize leaders these are easy decisions
• Distaste for Mentoring - Because narcissist tend
to be very independent they usually do not like
to mentor.
• An intense Desire to Compete – Many managers
desire to be the best at what they do; narcissistic
leaders have to be the best at what they do.

20. Leadership that gets results

• As a leader you are expected to produce results
from the people you lead. There are many
different ways that leaders go about achieving
this goal.

21. Getting the Attention You Need

• In today’s information technology packed world
it is increasingly difficult to grab the attention of
employees
• One way to grab their attention is to get your
people engaged in their work
• You can also use competition as a way to grab
your employees’ attention

22. The Successor’s Dilemma

• This is a situation that can arise when a manager
that is going to leave the company has to train
their successor before they go
• One way to help ease the tension is to try not to
fight too many battles before you take over
completely

23. Why Should Anyone be Led by You?

• People want to be lead by people that inspire
them. Four ways for you to become an inspiring
leader.
• 1. Selectively show your weaknesses
• 2. Rely heavily on intuition to gauge the
appropriate timing and course of action
• 3. Manage employees with tough empathy
• 4. Reveal your differences

24. References

• What Makes a Leader? by Daniel Gole
• Chapter 10 LEADERSHIP AND MANAGEMENT
man “OPERATIONS MANUAL FOR STAFF AT
PRIMARY HEALTH CARE CENTRES”

25.

Thank you for
attention
Leadership
Daniil Marusin
[email protected]