Are you addressing your listeners’ concerns?

1. Are you addressing your listeners’ concerns?

ARE YOU ADDRESSING
YOUR LISTENERS’
CONCERNS?
K. Mostenets

2.

K. Mostenets

3.

Avoiding intercultural blind spots
The Speaker : considers listeners’ concerns
Languag
e
Culture
Interpretation
Listeners: take responsibility for how they interpret
what the speaker says or writes
K. Mostenets