Types of business letters

1.

Types of business
letters

2.

There are several types of business letters,
which include:
Inquiry letters
Sales letters
Order letters
Complaint letters
Adjustment letters
Acknowledgment letters
Follow-up letters
Resignation letters
Thank-You Letters
Invitation Letters

3.

Inquiry Letters
• An inquiry letter is a formal letter written to gather
information about a product, service, or a company.
The purpose of an inquiry letter is to seek
clarification or request specific details about a
product or service. Inquiry letters are commonly
used in business settings, and they should be wellwritten and concise.

4.

Sales Letters
• A sales letter is a persuasive letter written to
promote a product or service. The purpose of a
sales letter is to convince the recipient to make a
purchase or take action. Sales letters can be sent
through email, direct mail, or as part of a marketing
campaign. The tone of a sales letter should be
engaging and persuasive.

5.

Order Letters
• An order letter is a formal letter written to place an order for a
product or service. The purpose of an order letter is to provide
the supplier with specific details about the order, such as
quantity, delivery date, and payment terms. Order letters
should be clear and concise to avoid any misunderstandings.

6.

Complaint Letters
• A complaint letter is a formal letter written to
express dissatisfaction with a product or service. The
purpose of a complaint letter is to seek a resolution
to the issue at hand. A well-written complaint letter
should be clear, concise, and respectful. It should
also provide specific details about the problem and
any relevant documentation.

7.

Adjustment Letters
• An adjustment letter is a formal letter written in response to a
complaint letter. The purpose of an adjustment letter is to
acknowledge the complaint and provide a solution to the
problem. The tone of an adjustment letter should be
professional, and the solution should be satisfactory to the
customer.

8.

Acknowledgment Letters
• An acknowledgment letter is a formal letter written to
acknowledge receipt of a document or payment. The
purpose of an acknowledgment letter is to confirm that
the recipient has received the document or payment
and that it has been processed. An acknowledgment
letter should be brief and include specific details about
the document or payment received.

9.

Follow-Up Letters
• A follow-up letter is a formal letter written to follow
up on a previous communication. The purpose of a
follow-up letter is to ensure that the recipient has
received the previous communication and to request a
response if necessary. A follow-up letter should be
polite and professional.

10.

Resignation Letters
• A resignation letter is a formal letter written to resign from a
job or position. The purpose of a resignation letter is to
inform the employer of the decision to leave and to provide
the necessary details about the last day of work. A
resignation letter should be respectful, concise, and
professional.

11.

Thank-You Letters
• A thank-you letter is a formal letter written to express
gratitude for a gift, service, or opportunity. The purpose
of a thank-you letter is to show appreciation and
maintain a positive relationship with the recipient. A
thank-you letter should be sincere and personalized.

12.

Invitation Letters
• An invitation letter is used to invite individuals or
groups to attend an event or participate in a business
activity. It should include details such as the date,
time, location, and purpose of the event, as well as
any special instructions or requirements. A wellcrafted invitation letter can help to ensure a
successful and well-attended event.