Business etiquette

1.

Business Etiquette
The unspoken rules of professional conduct — and why they matter in every workplace.
Presented by Ryzhenkov Pavel · 05.06.2026

2.

What is Business Etiquette?
Business etiquette is
a set of unwritten
guidelines and
professional
behaviors that
govern interactions
in the workplace.

3.

Why Business Etiquette Matters
Business etiquette is the
foundation of
professional success. It
builds trust, fosters
respect, and creates a
collaborative
environment.
1 Builds Trust and
Credibility
2 Fosters Strong
Relationships
3 Enhances
Communication

4.

General Principles of Business Etiquette
1
3
2
Respect & Courtesy
Punctuality
Professional Appearance
Treat every
Arriving on time or early
Dress appropriately for your
individual regardless of
demonstrates reliability and
workplace culture. Neat
seniority with dignity. Listen
respect for others' schedules.
grooming and context-
actively, use polite
Chronic lateness damages
appropriate attire signal that
language, and acknowledge
your professional reputation.
you take your role seriously.
others' contributions.

5.

Meeting Etiquette
Before the Meeting
During the Meeting
• Review the agenda and
• Listen actively — avoid
prepare your
contributions
• Arrive 2–3 minutes early
• Silence your devices
interrupting
• Stay focused and avoid
side conversations
• Take concise notes

6.

Key Takeaways
Etiquette is about respect
Small habits make a big impact
Practice consistently
Every interaction is an
Punctuality, active
Good etiquette becomes
opportunity to demonstrate
listening, and a
second nature when
professionalism and build
professional appearance
applied in every setting,
trust.
set you apart.
every day.

7.

Conclusion
Business etiquette helps you
build trust, strengthen
relationships, and represent
yourself and your organization
with professionalism.

8.

Thank you for your
attention!