PreSales Training
A1S Configurator basics
http://www.avaya.com/ebizu
Select the Configurator Type
A1S Configurator Home
Creating a new Quote
Starting the Aura / ACM design
Design Control menu
Switching to Location Manager
Location Manager
Location Manager: the simpliest Configurator
Naming the Locations
Locations Named
Solution Core
Rough average design – don’t use it
Platform: solution-wide options
Session Manager
Software licenses (RTU)
Contact Center Elite
Breeze Platform
Support contract parameters
System-wide options
Limited access features
G-type gateway based location
AAMS-based location
Location parameters, page 2
Location parameters, page 2 - cont
Location parameters, page 3
IP subscriber devices, part 1
IP subscriber devices, part 2
IP soft phones
Receptionist soft client – Equinox Attendant
Digital subscribers
Analog subscribers
IP DECT
Power for subscriber devices
Trunks: digital
Additional HW for digital trunks
Trunks: analog
Trunks: IP
Session Border Controller
Avaya Aura Web Gateway
Application Enablement Services
Location-related options
Maintenance Configurator
Auto-attached configurator
Setting up PARTS
Processing design
How the Design Error looks like
Save design
Configure the design
Configured design
Quota is Ready to Order
Generate Reports
Report Output
Design practice
Task setup
Solution
Practice: A1S
Platform
Session Manager
Software licenses and components
Tech support «call center»
Service support
System-wide options
Location - 1
Location - 2
IP - subscribers
IP – subscribers, additional components
ISDN PRI trunks
SIP trunks for SIP subscribers connectivity
Session Border Controller
Branch - location
Branch – platform 2
Branch – IP subscribers
Branch – incoming city phone lines (CO)
Removing PARTS from default SA
Price output structure
Price output structure
Special codes
Aura Suite capacity licenses
Result: Support Advantage codes
Wrap-up
Where to get more info?..
How to raise your proficiency level?
Thank you.
18.07M
Категория: МаркетингМаркетинг

PreSales Training

1. PreSales Training

Team Engagement - Unified Communications – Design Tools
© 2018 Avaya Inc. All rights reserved.
1

2. A1S Configurator basics

© 2018 Avaya Inc. All rights reserved.
2

3. http://www.avaya.com/ebizu

• One Source landing page
• Check the correct
company / region
© 2018 Avaya Inc. All rights reserved.
3

4. Select the Configurator Type

Design/Quote A1S Configurator Toggle Configurator Access
«ASD Desktop» - outdated option that require ASD Configurator installed
ASD Configurator is obsolete Oct 2015
© 2018 Avaya Inc. All rights reserved.
4

5. A1S Configurator Home

© 2018 Avaya Inc. All rights reserved.
5

6. Creating a new Quote

1
2
3
© 2018 Avaya Inc. All rights reserved.
6

7. Starting the Aura / ACM design

© 2018 Avaya Inc. All rights reserved.
7

8. Design Control menu

• Material / APL report, Price/Reports/Exit
• Go to Quote Management screen
• Configure design
• Process parameters and build the BOM
• Blueprints – templates repository
• Piece Part order
• order by material code / quantity
• Design Adjust
• Manually change the processed BOM
• Co-term – sync service contract timing
• Select Country
• design rules are country dependant
© 2018 Avaya Inc. All rights reserved.
8

9. Switching to Location Manager

1
© 2018 Avaya Inc. All rights reserved.
9

10. Location Manager

© 2018 Avaya Inc. All rights reserved.
10

11. Location Manager: the simpliest Configurator

1
© 2018 Avaya Inc. All rights reserved.
11

12. Naming the Locations

Type
2
© 2018 Avaya Inc. All rights reserved.
12

13. Locations Named

© 2018 Avaya Inc. All rights reserved.
13

14. Solution Core

© 2018 Avaya Inc. All rights reserved.
14

15. Rough average design – don’t use it

© 2018 Avaya Inc. All rights reserved.
15

16. Platform: solution-wide options

© 2018 Avaya Inc. All rights reserved.
16

17. Session Manager

© 2018 Avaya Inc. All rights reserved.
17

18. Software licenses (RTU)

© 2018 Avaya Inc. All rights reserved.
18

19. Contact Center Elite

© 2018 Avaya Inc. All rights reserved.
19

20. Breeze Platform

© 2018 Avaya Inc. All rights reserved.
20

21. Support contract parameters

© 2018 Avaya Inc. All rights reserved.
21

22. System-wide options

© 2018 Avaya Inc. All rights reserved.
22

23. Limited access features

© 2018 Avaya Inc. All rights reserved.
23

24. G-type gateway based location

© 2018 Avaya Inc. All rights reserved.
24

25. AAMS-based location

© 2018 Avaya Inc. All rights reserved.
25

26. Location parameters, page 2

© 2018 Avaya Inc. All rights reserved.
26

27. Location parameters, page 2 - cont

© 2018 Avaya Inc. All rights reserved.
27

28. Location parameters, page 3

© 2018 Avaya Inc. All rights reserved.
28

29. IP subscriber devices, part 1

© 2018 Avaya Inc. All rights reserved.
29

30. IP subscriber devices, part 2

© 2018 Avaya Inc. All rights reserved.
30

31. IP soft phones

© 2018 Avaya Inc. All rights reserved.
31

32. Receptionist soft client – Equinox Attendant

© 2018 Avaya Inc. All rights reserved.
32

33. Digital subscribers

© 2018 Avaya Inc. All rights reserved.
33

34. Analog subscribers

© 2018 Avaya Inc. All rights reserved.
34

35. IP DECT

© 2018 Avaya Inc. All rights reserved.
35

36. Power for subscriber devices

© 2018 Avaya Inc. All rights reserved.
36

37. Trunks: digital

© 2018 Avaya Inc. All rights reserved.
37

38. Additional HW for digital trunks

© 2018 Avaya Inc. All rights reserved.
38

39. Trunks: analog

© 2018 Avaya Inc. All rights reserved.
39

40. Trunks: IP

Each SIP
subscriber has a
corresponding
SIP trunk to CM.
Therefore SIP
trunks qty for
this form is
counted as a
sum of external
SIP trunks qty
and SIP
subscribers qty.
© 2018 Avaya Inc. All rights reserved.
40

41. Session Border Controller

© 2018 Avaya Inc. All rights reserved.
41

42. Avaya Aura Web Gateway

© 2018 Avaya Inc. All rights reserved.
42

43. Application Enablement Services

© 2018 Avaya Inc. All rights reserved.
43

44. Location-related options

© 2018 Avaya Inc. All rights reserved.
44

45. Maintenance Configurator

© 2018 Avaya Inc. All rights reserved.
45

46. Auto-attached configurator

© 2018 Avaya Inc. All rights reserved.
46

47. Setting up PARTS

© 2018 Avaya Inc. All rights reserved.
47

48. Processing design

© 2018 Avaya Inc. All rights reserved.
48

49. How the Design Error looks like

© 2018 Avaya Inc. All rights reserved.
49

50. Save design

1
2
© 2018 Avaya Inc. All rights reserved.
50

51. Configure the design

© 2018 Avaya Inc. All rights reserved.
51

52. Configured design

© 2018 Avaya Inc. All rights reserved.
52

53. Quota is Ready to Order

© 2018 Avaya Inc. All rights reserved.
53

54. Generate Reports

1
2
3
© 2018 Avaya Inc. All rights reserved.
54

55. Report Output

© 2018 Avaya Inc. All rights reserved.
55

56. Design practice

© 2018 Avaya Inc. All rights reserved.
56

57. Task setup

• Headquarters
• 900 employees with regular phones
• 50 of them are part of tech support team, receiving calls from customers
• 100 mid-level managers
• Access to corporate directory
• BT headset support
• 40 directors
• High class phones
• Mobile & Video support
• 40 directors’ secretaries
• Phones with 24 direct dial buttons
• Receptionist (requirements similar to secretary)
• 5 ISDN PRI connections
• Regional branch
• 200 employees
• 20 mid-level managers
• Receptionist
• 16 analog CO lines
• Survivability in case of lost HQ connection
© 2018 Avaya Inc. All rights reserved.
57

58. Solution

• ACM 8 Simplex / G450
• S8300 LSP in a branch
• CC Elite for the technical support team
• Possible upsell to CC/Oceana
• Phones
• J129 / Basic IPT – for employees (900-50+200)
• J169 for Tech support team (50)
• J179 with Wireless mod – for managers (100+20)
• J179 with console for secretaries and receptionists (41+1)
• Vantage with wireless handset – for directors (40)
• NB:
• J100 means SIP
• mobile Equinox client means ASBCE
© 2018 Avaya Inc. All rights reserved.
58

59. Practice: A1S

© 2018 Avaya Inc. All rights reserved.
59

60. Platform

© 2018 Avaya Inc. All rights reserved.
60

61. Session Manager

© 2018 Avaya Inc. All rights reserved.
61

62. Software licenses and components

© 2018 Avaya Inc. All rights reserved.
62

63. Tech support «call center»

© 2018 Avaya Inc. All rights reserved.
63

64. Service support

© 2018 Avaya Inc. All rights reserved.
64

65. System-wide options

© 2018 Avaya Inc. All rights reserved.
65

66. Location - 1

© 2018 Avaya Inc. All rights reserved.
66

67. Location - 2

© 2018 Avaya Inc. All rights reserved.
67

68. IP - subscribers

© 2018 Avaya Inc. All rights reserved.
68

69. IP – subscribers, additional components

© 2018 Avaya Inc. All rights reserved.
69

70. ISDN PRI trunks

© 2018 Avaya Inc. All rights reserved.
70

71. SIP trunks for SIP subscribers connectivity

© 2018 Avaya Inc. All rights reserved.
71

72. Session Border Controller

© 2018 Avaya Inc. All rights reserved.
72

73. Branch - location

© 2018 Avaya Inc. All rights reserved.
73

74. Branch – platform 2

© 2018 Avaya Inc. All rights reserved.
74

75. Branch – IP subscribers

© 2018 Avaya Inc. All rights reserved.
75

76. Branch – incoming city phone lines (CO)

© 2018 Avaya Inc. All rights reserved.
76

77. Removing PARTS from default SA

© 2018 Avaya Inc. All rights reserved.
77

78. Price output structure

How to read the pricing output
© 2018 Avaya Inc. All rights reserved.
78

79. Price output structure

Quote: Headquarters - EAQ0109135 - ASD Generated
ASD Parts List
Unit
Quantity
Service Term
Extended
APL
APL
USD
USD
Part Number
Description
MPG
1
185446
AVAYA COMMUNICATIONS SOLUTION
1Z
0.00
0.00
1
184048
2P
0.00
0.00
MM MODEL
...
1
183441
CM S8500 MODEL
2P
0.00
0.00
1
232253
SA CM MODEL
1Z
0.00
0.00
...
SubTotal for ASD Parts List
884,411.82
Quote: Branch - EAQ0109140 - ASD Generated
ASD Parts List
Quantity
Service Term
Unit
Extended
APL
APL
Part Number
Description
MPG
1
185446
AVAYA COMMUNICATIONS SOLUTION
1Z
USD
0.00
USD
0.00
1
183441
CM S8500 MODEL
2P
0.00
0.00
1
232253
SA CM MODEL
1Z
0.00
0.00
...
...
SubTotal for ASD Parts List
80,571.01
Total Price
Extended
APL
USD
Total System Price:
© 2018 Avaya Inc. All rights reserved.
964,982.83
79

80. Special codes

• Codes with VAPP in description
• OVA download codes
• Nonmaterial codes with price of $0
• «flagging» codes to carry options and entitlements
• ending with /E – Aura Suite entitlements
• Can be excluded from price report
• Avoid DVDs in the order
• Possible delays with the customs clearance
© 2018 Avaya Inc. All rights reserved.
80

81. Aura Suite capacity licenses

• Licensed capacity is
consolidated in
Location 1
• Main suite license
produce set of feature
tracking ones
• Entitlement
Licenses
© 2018 Avaya Inc. All rights reserved.
396794
AURA R8 CORE SUITE NEW SOFTWARE LIC: NU;CU;SR
2P
300.00
397113
AURA SUITE R8 PRESENCE SERVICES R8 /E LIC:NU
1Z
0.00
397113
AURA SUITE R8 PRESENCE SERVICES R8 /E LIC:NU
1Z
0.00
397114
AURA SUITE R8 AES UNIFIED DESKTOP R8 /E LIC:CU
1Z
0.00
397115
AURA SUITE R8 ASBCE R8 STANDARD SERVICES /E LIC:CU
1Z
0.00
397116
AURA SUITE R8 ASBCE R8 ADVANCED SERVICES /E LIC:CU
1Z
0.00
397117
AURA SUITE R8 ASBCE R8 STANDARD HIGH AVAIL LIC /E LIC:CU
1Z
0.00
397118
AURA SUITE R8 ASBCE R8 ADVANCED HIGH AVAIL LIC /E LIC:CU
1Z
0.00
397124
397125
397126
397127
397128
397129
397130
397131
397132
AURA SUITE R8 EQUINOX IPAD /E LIC:NU
AURA SUITE R8 EQUINOX WIN /E LIC:CU
AURA SUITE R8 EQUINOX MOBILE /E LIC:NU
AURA SUITE R8 EC500 SINGLE MODE /E LIC:NU
AURA SUITE R8 ONE-X CES /E LIC:CU
AURA SUITE R8 VIDEO /E LIC:NU
AURA SUITE R8 EQUINOX MAC /E LIC:NU
AURA SUITE R8 ONE-X COMMUNICATOR /E LIC:NU
AURA SUITE R8 COMMUNICATOR FOR MS LYNC /E LIC:NU
1Z
1Z
1Z
1Z
1Z
1Z
1Z
1Z
1Z
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
397133
397134
AURA SUITE R8 EQUINOX FOR WEB /E LIC:CU
AURA SUITE R8 INTG MGMT SITE ADMINISTRATION R6 /E LIC:DS
1Z
1Z
0.00
0.00
397135
AURA SUITE R8 AVAYA BREEZE R3 USER /E LIC:CU
1Z
0.00
397136
AURA SUITE R8 BREEZE R3 SERVER PRESENCE INSTANCE /E LIC:DS
1Z
0.00
398132
AURA R8 BREEZE R3 SNAP-IN VIRTUAL ENVIRON VAPPLIANCE SYSTEM ENABLEMENT
1Z
0.00
398771
AURA R8 IX MESSAGING R10 BASIC SEAT /E LIC:NU
1Z
0.00
81

82. Result: Support Advantage codes

1
232253
SUPPORT ADVANTAGE COMMUNICATION MANAGER MODEL
1Z
0.00
0.00
2
12
293666
SA PREFER SUPT AAVP R7 DUAL CPU CMN SRV 1YR PREPD
5S
24.91
597.84
2
50
1050
294
12
12
12
12
293672
344159
344228
344277
UPGRADE ADVANTAGE AAVP R7 DUAL CPU CMN SRV 1YR PREPD
SA PREFER SUPT CC R8 ELITE AGENT 1YR PREPD
SA PREFER SUPT AURA R8 BASIC IPT 1YR PREPD
SA PREFER SUPT AURA R8 CORE SUITE 1YR PREPD
1Z
5S
5S
5S
0.00
10.48
0.53
4.20
0.00
6,288.00
6,678.00
14,817.60
1YPP means 1 Year PrePayment
3YAN means 3 Years ANnual payment
Service code price is listed per 1 month
If 3 years ANNUAL is selected
• Order Confirmation will be issued on full price
• First year will be invoiced
• Next year will be invoiced after 12 months, and than next
• Please note that invoices will be unavoidable
© 2018 Avaya Inc. All rights reserved.
82

83. Wrap-up

© 2018 Avaya Inc. All rights reserved.
83

84. Where to get more info?..

• Sales/Design Docs
• Sales Portal http://sales.avaya.com
• Pay attention to Offer Definitions and Announcements
• Implementation Docs
• Support Portal http://support.avaya.com
• Implementation Manuals, Application Notes
• Hands-On experience with Designer tools
• One Source Portal http://www.avaya.com/ebizu
• A1S Configurator
© 2018 Avaya Inc. All rights reserved.
84

85. How to raise your proficiency level?

• Design.
• Try and repeat.
• Analyze the result and try again.
• Master your design skills.
• This is a continuous job.
© 2018 Avaya Inc. All rights reserved.
85

86. Thank you.

© 2018 Avaya Inc. All rights reserved.
86
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