Module 2g

1.

high-heeled shoes
MP3 player
teapot
digital camcorder
shoulder bag
dress
cardigan
coffee mug

2.

Picture 1
Picture 2
Picture 3
Picture 8
Picture 4
Picture 7
Picture 6
Picture 5

3.

G
F
E
H
A
D
B
C
Suggested answer

4.

customer
D
payment
C
F
E
A
Speaker 1 – for the company to check if the order has
been sent
Speaker 2 – a refund
Speaker 3 – an apology
Speaker 4 – a refund
Speaker 5 - a replacement
goods