When in Rome, do as the Romans do.
Telephone Etiquette

When in Rome, do as the Romans do

1.

2. When in Rome, do as the Romans do.

3. Telephone Etiquette

4.

country, number
code, phone
dial
area
•country code
•area code
•phone number
•Dial the country code.
•Dial the area code.
•Dial the phone number.

5.

Prompts:
Russia -007
England -44
Murom -49234

6.

7.

Correct the mistakes.
Alex: Hello! Kolya, is that you?
Kolya’s sister: Sorry, Kolya’s not in at the
moment. Who’s speaking?
Alex: Oh! Kolya is not in!Bye!

8.

Spoken Etiquette
May I use your phone?
The line is busy!
You may call back later.
Hold on, please.
Can you call him back in 10
minutes?
Sorry, wrong number.

9.

Summing up
-Hello. This is…
-Can I speak to…?
-Speaking.
-Sorry, he/she is not in. Can I take
a message?
-Thank you. I’ll call him/her back
later.
-Bye!

10.

Check each other
Variant 1
1. Hello! This is Misha. – Здравствуйте! Это
Миша.
2. Speaking. – Слушаю.
3. Can I take a message? – Передать что-то?
4. The line is busy. – Линия занята.
5. Sorry, wrong number. – Извините,
неправильно набран номер.

11.

Check each other
Variant 2
1. Can I speak to Robin? – Могу я поговорить
с Робином?
2. Sorry, he is not in. – Извините, его нет.
3. Thank you. I’ll call him back later. –
Спасибо. Я перезвоню ему позже.
4. May I use your phone? – Могу я
воспользоваться вашим телефоном?
5. Hold on, please. – Подождите, пожалуйста.

12.

Mark your score!
No mistakes - Excellent!
1-2 mistakes - Good!
3 mistakes - Satisfactory!
More mistakes – Bad!

13.

Thank you for your work!
Well done!
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