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Strategies for achieving mutual understanding with foreign colleagues
1.
STRATEGIES FOR ACHIEVINGMUTUAL UNDERSTANDING
WITH FOREIGN
COLLEAGUES.
Prepared by : Anastasia Zueva, CTF-22-1
2.
Quote■ «The success of modern business largely depends on the ability to
build relationships with anyone, regardless of differences in social or
property status, differences in opinion, or differences in worldview.
Perhaps this skill is one of the most important for a businessman.»
Elena Behr.
Author of the book "Business Etiquette"
3.
1. Respect differencesTolerance is taking and
respecting other people's
choices, characteristics, and
opinions.
4.
2. Avoid stereotypes.A stereotype is a stable of a
social group or phenomenon
that is not based on personal
experience, but is adopted from
the outside.
5.
3. Recognize the complexity.«An favored opportunity lurks in the
midst of difficulties and problems.»
A. Einstein.
6.
4. Build Self-Awareness.Self-awareness is a person's understanding of his
personality, his place in society, and the whole picture
of the world. It is the ability to see and analyze
emotions, feelings and motives for behavior.
7.
5. Distinguish perspectives.In psychology, perspective
is the generation and
evaluation of mental
representations about a
possible future.
8.
6. Ask questions.The right question, in addition to obtaining the
necessary information, will avoid conflicts and
errors.
9.
7. Think twiceBefore you do or say something, think about how
your foreign colleagues will perceive it. Make sure
you won't offend or mislead them.
10.
8. Be flexibleThe ability to give in, compromise, hear the other person,
adjust to him or her - the success of any relationship, both
personal and professional, depends on it.
11.
9. Be honestHonesty is the moral quality of not deceiving
others or oneself, not hiding one's motives, and
not breaking one's promises..
12.
10. Listen activelyThe skill of listening is one of the most
important and is the basis of human
relationships. In the family, at work, when
communicating with friends - you can't do
without it.