Pre-Graduation Internship Report LLC RIVAS 4/04/2025-18/05/205

1. Pre-Graduation Internship Report LLC RIVAS 4/04/2025-18/05/205

Valuk Kseniya
M-2362

2.

INTERNSHIP PURPOSE AND OBJECTIVES
Goal: Analysis of management and financial practices
Tasks:
• Workflow review
• KPI analysis
• Recommendations
• Final reporting

3.

ABOUT THE HOST COMPANY
The internship was conducted at LLC RIVAS. As part of the internship, an audit was
conducted at Business Lines LLC, a major logistics company. During the audit,
significant issues were identified in the company’s performance management
system, particularly in the evaluation of interconnections between key
performance indicators (KPIs).

4.

STRUCTURE OF MANAGERIAL PROCESSES
CEO
• LTL
• FTL
• Air trans.
• Oper. Comp.
• Budgeting
• Fin. Monitoring
• Strategic planning
• HR

5.

Results of a company
review
STRUCTURE OF MANAGERIAL PROCESSES
Budget and resource
approval performed
manually
Fragmentation
between departments
(finance, ops)
Low automation level,
delayed decision
cycles
No centralized realtime reporting or
control panel

6.

PERFORMANCE INDICATORS: OBSERVED VALUES
Key Internal Performance Metrics:
KPI
Description
Observed Pattern (Synthetic)
Budget Execution Accuracy (%)
Ratio of actual vs. planned budget at
dept. level
86–90%
Decision Cycle Time (avg. days)
Time from request submission to
managerial approval
7–10 days (target ≤ 5 days)
Cost Allocation Transparency Index
Availability and traceability of expense Medium
allocations
Strategic Project Oversight Rate
% of projects with active progress
tracking
~50%

7.

KEY FINDINGS FROM ANALYSIS
KPIs not linked to cost planning or strategy
Delays in decision-making and resource allocation
Fragmented control across departments
Lack of unified performance tracking system

8.

RECOMMENDATIONS FOR IMPROVEMENT
Digitalize internal workflows and approvals
Connect KPIs to strategic and budgetary targets
Implement centralized reporting dashboards
Develop a Balanced Scorecard model tailored to structure

9.

INTERNSHIP RESULTS AND VALUE
Gained insight into
enterprise
performance systems
Applied KPI & BSC
logic to real-world
management
settings
Identified
improvement zones
and strategic risks

10.

THANK YOU FOR YOUR ATTENTION
UNECON.RU