Homework Template

1.

Deciding from the Client
Homework
PARTICIPANT NAME
Name Surname
POSITION
Position / Role
BRAND / DEPARTMENT
Brand / Department
Horizon | Deciding from the Client

2.

1. Legacy / Next level
L EGACY / NEXT L EVEL — what i s y our nex t l ev el i n 2 y ear s
Des c r i be t he l egac y y ou want t o l eav e i n 2 y ear s
IMPACT — bus i nes s and cus t omer i mpact
Bus i nes s impac t
Cus t omer impac t
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How wi l l t hi s af f ec t sal es, ef f i c i enc y, st abi l i t y, pr oc esses and t he
qual i t y of dec i si ons?
Hor i z on | Dec i di ng f r om t he Cl i ent
How wi l l t hi s impr ove t he cust omer exper i enc e, ser vi c e, speed and
qual i t y of dec i si ons f or t he cust omer ?

3.

2. Team evolution
Def i ne t he next l evel
of t he t eam and what needs t o change t o achi eve i t .
Team next l evel
What needs t o be done
What needs t o change
What shoul d t he t eam bec ome?
Whi c h act i ons wi l l
Whi c h appr oac hes / behavi our s shoul d bec ome
di f f er ent ?
Des c r i pt i on of t he fut ur e t eam
l ev el …
Key s t eps , s ki l l dev el opment ,
pr oc es s es , r hy t hms …
Hor i z on | Dec i di ng f r om t he Cl i ent
hel p r eac h t hi s l evel ?
New expec t at i ons, r es pons i bi l i t y ,
dec i s i on-maki ng, wor ki ng wi t h t he
c us t omer …

4.

3. Agenda reflection
Compar e wher e t ime i s spent now and what needs t o be f oc used on i n t he f ut ur e.
5 t opi c s I s pend t he mos t t ime on now + impac t
5 f ut ur e f oc us t opi c s + impac t
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Hor i z on | Dec i di ng f r om t he Cl i ent

5.

4. Future value contribution
Def i ne t he val ue you want t o br i ng t o t he company i n 2 year s at t he same posi t i on.
Val ue f or bus i nes s
What wi l l
be t he cont r i but i on t o busi ness r esul t s and st abi l i t y?
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Hor i z on | Dec i di ng f r om t he Cl i ent