2. What is management?WHAT IS MANAGEMENT?
Management is a universal phenomenon.
• Management is an art of getting things done
through and with the people in formally
organized groups. It is an art of creating an
environment in which people can perform and
individuals and can co-operate towards
attainment of group goals.
knowing what to do, when to do and see that it is
done in the best and cheapest way”.
individuals that accept responsibilities to run
an organization. They plan, organize, direct
and control all the essential activities of the
Management does not do the work themselves.
They motivate others to do the work and coordinate (i.e. bring together) all the work for
achieving the objectives of the organization.
i.e. Men and Women, Money, Machines,
Materials, Methods and Markets.
o They use these resources for achieving
the objectives of the organization such
as high sales, maximum profits, business
Persons who manage the organization are
managers. Managers are required in all the
activities of organizations: budgeting, designing,
selling, creating, financing, accounting, and
7. features of managementFEATURES OF MANAGEMENT
continuous and never
getting things done through people,
result oriented science and art,
multidisciplinary in nature,
a group and not an individual activity,
follows established principles or rules and
and generating plans for action(deciding in advance)
• Organizing: Making sure the human and nonhuman
resources are put into place
• Coordinating: Creating a structure through which an
organization's goals can be accomplished.
• Commanding: Determining what must be done in a
situation and getting people to do it
• Controlling: Checking progress against plans
10. Levels of ManagementLEVELS OF MANAGEMENT
Most organizations have three management levels: first-level,
middle-level, and top-level managers:
Top-level management. The top consists of the board of
directors (including non-executive directors and executive
directors), president, vice-president, CEOs and other members
of the C-level executives.
Middle-level management. Consist of general managers, branch
managers and department managers.
First-level management. Consist of supervisors, section
leaders, foremen, etc. They focus on controlling and directing.
11. The 3 Basic Types of Management StylesTHE 3 BASIC TYPES OF MANAGEMENT STYLES
A democratic leader looks for consensus from his or
her team, or at the very least is open to their
opinions. A democratic leader also tries to be open
and approachable. It can also lead to a quagmire
when it’s overdone, but generally this seems to be
the most effective management style.
-emphasis is on 'we'
Also called "Autocratic" management, this style of leadership
may not be the most pleasant for underlings, but it can be
very effective (think of Steve Jobs). The authoritarian
leader sets a high bar and expects results. This is perhaps a
necessary form a leadership in a crisis, but in other
situations it can lead to disaffected workers and burnout.
-leadership through order, demands, threats and
-emphasis is on 'you' and 'I'
Also called delegative, a laissez-faire leader doesn’t hover.
They let their people get on with it. The better laissezfaire leaders will check in with their employees and
provide guidance. You never see the bad ones. While this
can work out well if employees are self-motivated, it
tends to be the least productive management style.
-members have the responsibilities for all objectives
-emphasis is on the group and on delegative tasks
15. Different types of Management StylesDIFFERENT TYPES OF MANAGEMENT STYLES
There are also some different types of
management styles, and the management
process has changed over recent years.
The addition of work teams and servant
leadership has changed what is expected
from managers, and what managers
expect from their employees.
16. Traditional ManagementTRADITIONAL MANAGEMENT
There is a hierarchy of employees, low level
management, mid-level management, and
senior management. In traditional
management systems, the manager sets
out expectations for the employees who
need to meet goals, but the manager
receives the reward of meeting those
17. Team ManagementTEAM MANAGEMENT
In a team management arrangement
the manager is a guiding hand to
help the members of the team work
together to solve problems but
doesn't dictate policy and the
entire team receives the reward of
meeting those goals.
18. Servant ManagementSERVANT MANAGEMENT
With this approach, the manager helps
supply resources the employees need
to meet company goals. In servant
leadership, the organization
recognizes employees as experts in
their field and work to help them
style is used by an organization,
the main objective of managers is
to help employees reach company
goals and maintain company
standards and policies.