Group7_MNGT2000_Training_and_Fairness

1.

MNGT 2000 · FOUNDATIONS FOR BUSINESS SUCCESS
Training, Evaluating
& Protecting Workers
What we learned from three organizations in
Tashkent
Chapter 8 · Managing Human Resources and Labor Relations
Group 7 · Track B · Topics 2 & 4
TEAM
Nasritdinova Madinabonu · Kaxxarov Abdumalik
Saidxon Xaydarov
Field interviews · Tashkent · October 2026

2.

INTRODUCTION
QUESTIONS WE ASKED HR
What We Wanted to Learn
01
How do you train your staff?
02
02
How do you measure good work?
03
What do new workers learn first?
04
Which university subjects do you
hire from?
05
Can good workers get promoted?
06
How does your internship work?
Training and Performance Review
How do companies train new workers and
check their work?
04
Worker Rights and Fairness
How does the law protect workers, and how
are problems solved fairly?
GROUP 7 · MNGT 2000 · 02

3.

INTERVIEW · VIDEO 1 OF 3
CoddyCamp IT Academy
WE TALKED TO
Abbosbek
Egamberdiev
HR Assistant / Mentor, CoddyCamp IT
Academy
“
The main quality is KPI,
of course.
— Abbosbek Egamberdiev
GROUP 7 · MNGT 2000 · 03

4.

COMPANY 01
CoddyCamp IT
Academy
Private IT school · Tashkent
Interview: Abbosbek Egamberdiev, HR / Mentor
WHAT WE LEARNED
KPIs and Personal Plans
Teaches coding to children aged 7–17. Most of its workers
are teachers.
01
Staff training
02
KPI = quality
03
Personal plans
Workers get training for their job.
Good work is measured with KPIs (clear goals).
Every worker has a personal growth plan.
KPIs are clear goals. They show workers what
"good work" means.
CHAPTER 8 LINK
GROUP 7 · MNGT 2000 · 04

5.

INTERVIEW · VIDEO 2 OF 3
Youth Affairs Agency of Uzbekistan
WE TALKED TO
Azizbek Toirov
HR Assistant and Manager, Youth Affairs Agency of the Republic of Uzbekistan
“
The internship operates basically on how they can improve
it.
— Azizbek Toirov
GROUP 7 · MNGT 2000 · 05

6.

COMPANY 02
WHAT WE LEARNED
Youth Affairs Agency
Learning by Doing
Government agency · Uzbekistan
A government agency for young people, created in 2020.
01
Internship first
02
Focus on improvement
03
Own training center
New people learn by working as interns.
The internship helps interns improve.
It has its own institute to train young people.
Interview: Azizbek Toirov, HR Manager
CHAPTER 8 LINK
GROUP 7 · MNGT 2000 · 06
doing real work.
An internship is on-the-job training: you learn by

7.

INTERVIEW · VIDEO 3 OF 3
Leapmotor (Tashkent)
WE TALKED TO
Mr. Jasur
HR / Manager, official Leapmotor
distributor in Uzbekistan
“
About the car we give…
the seventh day, we are
going already.
— Mr. Jasur (translated)
GROUP 7 · MNGT 2000 · 07

8.

COMPANY 03
WHAT WE LEARNED
Leapmotor Tashkent
Fast Start for New Staff
Electric cars · official seller
A Chinese electric car brand. Its official seller is in Tashkent.
Interview: Mr. Jasur, HR Manager
01
Learn the car first
02
Working by day 7
03
Student workers
New workers first learn all about the car.
After one week, new workers already work.
Some staff study and come at 11:00 on class days.
Orientation means learning the product first.
Then they work in the showroom.
CHAPTER 8 LINK
GROUP 7 · MNGT 2000 · 08

9.

TOPIC 2 · COMPARISON
Local vs Global: How They Train
LOCAL · PRIVATE
LOCAL · GOVERNMENT
INTERNATIONAL
WESTERN · USA
CoddyCamp
Youth Affairs
Agency
Leapmotor
IBM
How they train
Training for each job
Internships
Learning about the
car
Online courses, 40+ hours
a year
How they check
work
KPIs (clear goals)
How much interns
improve
Working by day 7
Feedback every 3 months
Main focus
Personal growth
Training young people
Speed
Learning all the time
“
Local organizations focus on personal growth, Leapmotor on speed, IBM on learning all the time.
Our plan uses all three ideas.
IBM sources: EU Commission, AI literacy practices – IBM (2025); IBM Checkpoint case study, e-reward.co.uk; HR Katha (2016)
GROUP 7 · MNGT 2000 · 09

10.

TOPIC 4 · WORKER RIGHTS
Worker Rights: Uzbekistan vs the West
Uzbekistan: the law protects
The West: workers unite
New Labor Code, since April 2023
USA and Germany
10 days
3 / 6 mo.
1935
10.0%
to hear a work dispute
to complain: lost job /
other
US law gave workers
the right to unions
of US workers are in a
union (2025)
No fees
1.5× → 2×
84%
> 5 staff
going to court is free
extra pay for overtime
(2025)
non-union pay,
compared to union pay
German firms can have
a workers' council
Key difference: In Uzbekistan the law protects workers; in the West, unions do more of that job.
GROUP 7 · MNGT 2000 · 10

11.

ARTIFACT 1 · TOPIC 2
Our 90-Day Plan for New Workers
WEEK 1
DAYS 2–7
MONTH 1–2
MONTH 3
Orientation
On-the-job training
Growing skills
Review
GOAL
GOAL
GOAL
GOAL
Learn the company and
products
Do basic tasks alone
Get better at the job
Decide the next step
HOW
HOW
HOW
HOW
An experienced worker
helps
Personal plan + online
courses
Review form + a talk
TARGET
TARGET
Score 3 or more out of 5
Working by day 7
10 hours of learning a
month
Welcome day + product
lessons
TARGET
Pass a product test
(80%+)
TARGET
Ideas from our interviews: learn the product first (Leapmotor) · clear goals and personal plans (CoddyCamp) · learn by
doing (Youth Agency)
GROUP 7 · MNGT 2000 · 11

12.

ARTIFACT 2 · TOPIC 2
Performance Evaluation Form
Name: ______________
Job: ______________
Checked by: ______________
Date: __________
What we check
What it means
1 poor → 5 best
Quality of work
Few mistakes, happy customers
1 2 3 4 5
Goals reached
Meets the targets set at the start
1 2 3 4 5
Job knowledge
Knows the products and the rules
1 2 3 4 5
New ideas
Solves problems, brings ideas
1 2 3 4 5
Teamwork
Works well with others
1 2 3 4 5
Being on time
Comes to work on time
1 2 3 4 5
Notes
ONE FORM FOR ALL THREE "Goals reached" means: CoddyCamp → students finish the course · Youth Agency → the intern
improves · Leapmotor → passes the car test
Total ___ / 30
Next step: ☐ Reward or promotion ☐ More training ☐ Help plan
GROUP 7 · MNGT 2000 · 12

13.

ARTIFACT 3 · TOPIC 4
Case Study:
Late Because of Class
HOW TO SOLVE A COMPLAINT
4 Steps to Solve It Fairly
1
Aziz and his manager talk first
FROM OUR LEAPMOTOR INTERVIEW · NAME CHANGED
Aziz works at the Leapmotor showroom
and studies at university. On some days
his classes end late, so he comes at 11:00
instead of 9:00. His manager wants to
cut his pay.
Talk
within 3 work days
2
Write
Aziz sends HR his class timetable
HR answers in 5 work days
3
Get help
FAIR ENDING
A dispute committee or a neutral helper
Written flexible hours: on class days Aziz works
11:00–20:00, so he still works full hours. No pay
cut. The law says employers must help working
students (Labor Code, Art. 383).
meeting within 10 days
4
Go to court
Only if nothing else worked
within 6 months · it is free
GROUP 7 · MNGT 2000 · 13

14.

TOPICS 2 & 4
Lessons Learned
01
Fast is good, a plan is better
02
All three train fast on the job. A clear
plan and regular feedback make it last.
03
Fix problems early
Most problems end at step 1 or 2 if HR
listens and writes things down.
GROUP 7 · MNGT 2000 · 14
Clear goals help
Workers do better when they know their
goals from day one.
04
Know the law
Workers can go to court for free, so fair
rules inside the company help
everyone.

15.

CONCLUSION
What We Recommend
01
Plan it
02
Check it
03
Protect it
Give every new worker a 90-day plan with clear goals.
Review each worker every 3 months with one simple form.
Have clear steps for complaints and a dispute committee.
Train fast, check fairly, fix problems early.
GROUP 7 · MNGT 2000 · 15

16.

Thank You
Questions?
Special thanks to CoddyCamp IT Academy, the Youth Affairs
Agency and Leapmotor Tashkent
GROUP 7
Nasritdinova Madinabonu · Kaxxarov Abdumalik · Saidxon Xaydarov